Website chat with a clear purpose
Explore a chatbot that uses your approved website information to answer common questions and point visitors to the right page, contact route or booking option.
Help with incoming calls
Discuss an AI phone assistant for agreed questions, appointment requests and human handoff. Collecting a preferred time does not confirm a booking. Agree whether handoff means a callback request or a live transfer, including what happens when no one is available.
Set the boundaries before building
Choose the questions it should handle, the information it may use and when it must ask a person. Agree privacy and any recording requirements, test unclear requests and failed connections, and keep account ownership with you.
Scope and price come first
These are project inquiries. Kevin checks the fit before quoting the setup, testing and handoff. AI, phone, hosting and ongoing support costs are identified separately before you agree.